Medicare Plans

Contact a Medi-Pak® benefits specialist

Medicare Supplement

If you are NOT currently enrolled in an Arkansas Blue Cross and Blue Shield plan and would like to talk to someone about a Medi-Pak Supplement plan, call 1-844-298-2442 (8 a.m. – 8 p.m., 7 days a week from October 1 through March 31 or 8 a.m. – 8 p.m. Monday through Friday from April 1 through September 30) or send us an email at questions@arkbluecross.com. TTY users may call 711.

Or, if you prefer, you can stop by and visit us from 9 a.m. to 6 p.m. at one of our local offices throughout the state.

If you are already an Arkansas Blue Cross health plan member:

Call

1-800-238-8379

Or send an email

Customer Service

Medicare Advantage and Medicare RX

If you are NOT currently enrolled in an Arkansas Blue Cross and Blue Shield plan and would like to talk to someone about a Medi-Pak Advantage plan, call 1-844-298-2442 (8 a.m. – 8 p.m., 7 days a week from October 1 through March 31 or 8 a.m. – 8 p.m. Monday through Friday from April 1 through September 30) or send us an email at questions@arkbluecross.com. TTY users may call 711.

Or, if you prefer, you can stop by and visit us from 9 a.m. to 6 p.m. at one of our local offices throughout the state.

If you are already an Arkansas Blue Cross health plan member:

Call
  • 1-877-233-7022 (PFFS); TTY 711
  • 1-877-349-9335 (HMO); TTY 711
  • 1-866-390-3369 (PDP); TTY 711
Or send an email

Customer Service